SUNSET GRILL RESTAURANTS LTD. RESPONSE TO COVID-19

LAST UPDATED – SEPTEMBER 17, 2020

Here you will find the latest information regarding Sunset Grill’s response to the COVID-19 global pandemic. We are following the advice of public health officials and are taking extra precautionary steps to ensure the health and safety of our customers and team members.

We appreciate your support, patience and understanding during this challenging time. We want you to know that we are here for you and are committed to keeping our restaurants clean, our staff healthy and our customers safe.

Should you wish to get in touch with us, please use our Contact Form.

SEPTEMBER 14, 2020

All Sunset Grill locations across Canada are now open for dine-in service. Our Wasaga Beach Sunset Grill has officially re-opened for business as of today, and we also opened two new locations in Bolton and St. Thomas, Ontario.

Outdoor dining areas continue to operate at select locations for your comfort.

Read more about our ongoing commitment to your health and safety while dining in our restaurants. Thank you for your continued support during this time and welcome back to Sunset Grill!

AUGUST 11, 2020

We are pleased to announce as of Wednesday August 12, 2020, the Windsor Sunset Grill located at 650 Division Rd. in the Union Square Plaza will enter Stage 3 and re-open their dining room with a 50-person limit.

The only Sunset Grill location that remains closed for the time being is Wasaga Beach. Many of our locations also have outdoor dining/patios available for your comfort and will continue to offer call ahead and pick up as well as delivery services. We look forward to serving you soon.

JULY 31, 2020

As of Friday July 31, 2020, the following Sunset Grill locations in Peel and Toronto regions will enter Stage 3 and re-open their dining rooms with a 50-person limit:

  • 2969 Bovaird Dr. E., Brampton
  • 41 George St. S., Brampton
  • 10025 Hurontario St., Brampton
  • 9525 Mississauga Rd., Brampton
  • 60 Resolution Dr., Brampton
  • 2214 Lake Shore Blvd. W., Etobicoke
  • 150 North Queen St., Etobicoke
  • 9730 Markham Rd., Markham
  • 8630 Woodbine Ave., Markham
  • 3021 Argentia Rd., Mississauga
  • 5089 Dixie Rd., Mississauga
  • 1510 Dundas St. E., Mississauga
  • 2901 Eglinton Ave. W., Mississauga
  • 102 Lakeshore Rd. W., Mississauga
  • 507 Lakeshore Rd. E., Mississauga
  • 7030 St. Barbara Blvd., Mississauga
  • 1123 Lodestar Rd., North York
  • 4551 Kingston Rd., Scarborough
  • 37 William Kitchen Rd., Scarborough
  • 120 Bloor St. E., Toronto
  • 1 Richmond St. W., Toronto
  • 205 Wellington St. W., Toronto
  • 60 Weston Rd., Toronto
  • 2610 Weston Rd., Toronto
  • 45 Wicksteed Ave., Toronto

For a full list of locations, click here. We look forward to serving you our Famous All-Day Breakfast™️ and hope you’ll join us for a safe, comfortable dining experience soon.

Learn more about our commitment to you: A letter from our CEO

JULY 23, 2020

As of Friday July 24, 2020, the following Sunset Grill locations in Stage 3 regions in Ontario will re-open their dining rooms with a 50-person limit:

  • 235 Bayly St. W., Ajax
  • 300 Rossland Rd. E., Ajax
  • 1179 Wilson St. W., Ancaster
  • 676 Wellington St. E., Aurora
  • 2511 Parkedale Ave., Brockville *Open July 22, 2020
  • 2500 Appleby Line, Burlington
  • 728 Burloak Dr., Burlington
  • 1235 Fairview St., Burlington
  • 200 Green Lane E., East Gwillimbury
  • 130 Highway 20 E., Fonthill
  • 1299 Barton St. E., Hamilton
  • 75 Centennial Pkwy. N., Hamilton
  • 23546 Woodbine Ave., Keswick
  • 1700 King Rd., King City
  • 6941 Derry Rd. W., Milton
  • 1003 Maple Ave., Milton
  • 17205 Leslie St., Newmarket
  • 7905 McLeod Rd., Niagara Falls
  • 62 Queen St., Niagara-on-the-Lake
  • 13255 Hwy 27, Nobleton
  • 361 Cornwall Rd., Oakville
  • 266 Hays Blvd., Oakville
  • 1359 Wilson Rd. N., Oshawa
  • 1105 Kingston Rd., Pickering
  • 1500 Elgin Mills Rd. E., Richmond Hill
  • 11710 Yonge St., Richmond Hill
  • 1440 Quinn Dr., Sarnia
  • 300 Fourth Ave., St. Catharines
  • 285 Geneva St., St. Catharines
  • 525 Welland Ave., St. Catharines
  • 1374 South Service Rd., Stoney Creek
  • 5771 Main St., Stouffville
  • 8280 Hwy 27, Vaughan
  • 1430 Major MacKenzie Dr. W., Vaughan
  • 3604 Major MacKenzie Dr. W., Vaughan
  • 3255 Rutherford Rd., Vaughan
  • 7540 Weston Rd., Vaughan
  • 80 Dundas St. E., Waterdown
  • 5949 Baldwin St. S., Whitby
  • 185 Consumers Dr., Whitby

For a full list of operating locations, click here.

Here’s what we’re doing to ensure you have a safe and comfortable dining experience with us:

  • ✅ Practicing and enforcing safe physical distancing
  • ✅ Tables are 6 feet apart
  • ✅ All staff are required to wear masks / PPE
  • ✅ Hand sanitizer is available throughout the restaurant
  • ✅ Extra sanitizing of all high touch points
  • ✅ Single use disposable menus and sanitized utensils and condiments
  • ✅ Supplying disposable masks to guests that arrive without them

We’re also encouraging our guests to do their part to limit the spread of COVID-19 and practice safe physical distancing of at least 6 feet while standing in line, come prepared with hand sanitizer, follow handwashing best practices and please, stay home if you:

  • ❌ Are feeling sick or ill
  • ❌ Have a fever or cough
  • ❌ Have travelled in the past 14 days
Thank you for your ongoing support.

JULY 17, 2020

As the province of Ontario enters Stage 3 of re-opening, we are excited to safely welcome our guests back to our restaurants in select regions so you may enjoy your favourite Sunset Grill breakfast with your loved ones.

As of Friday July 17, 2020, the following Sunset Grill locations in Stage 3 regions in Ontario will re-open their dining rooms with a 50-person limit:

  • 109 Young St., Alliston
  • 85 Barrie View Dr., Barrie
  • 509 Bayfield St., Barrie
  • 367 Cundles Rd. E., Barrie
  • 190 Jozo Weider Blvd., Blue Mountain
  • 487 Holland St. W., Bradford *Open July 20, 2020
  • 218 Henry St., Brantford
  • 50 Market St. S., Brantford
  • 594 Hespeler Rd., Cambridge
  • 105 Clair Rd. E., Guelph
  • 1472 Innisfil Beach Rd., Innisfil
  • 235 Ira Needles Blvd., Kitchener
  • 10 Manitou Dr., Kitchener
  • 705 Wonderland Rd. N., London
  • 515 Riddell Rd., Orangeville
  • 3270 Monarch Dr., Orillia
  • 100 Marché Way, Ottawa
  • 1005 Lansdowne St. W., Peterborough
  • 584 Weber St. N., Waterloo

These restaurants are joined by our dining rooms in Alberta and New Brunswick that have already re-opened. For a full list of operating locations, click here.

Please read our full statement outlining our commitment to your health and safety while dining at our restaurants. We ask that you please respect physical distancing guidelines while visiting and if you’re not feeling well, please stay home.

We hope to see you in our restaurants again soon.

JULY 15, 2020

We are pleased to announce the following locations now offer outdoor seating areas for our guests to enjoy:

  • 1179 Wilson St. W., Ancaster *Open July 21, 2020
  • 705 Wonderland Rd. N., London
  • 3021 Argentia Rd., Mississauga
  • 1510 Dundas St. E., Mississauga
  • 2901 Eglinton Ave. W., Mississauga *Open July 17, 2020
  • 507 Lakeshore Rd. E., Mississauga
  • 7030 St. Barbara Blvd., Mississauga
  • 7905 McLeod Rd., Niagara Falls
  • 361 Cornwall Rd., Oakville *Open July 17, 2020
  • 1105 Kingston Rd., Pickering
  • 11710 Yonge St., Richmond Hill
  • 1374 South Service Rd., Stoney Creek
  • 60 Weston Rd., Toronto
  • 3255 Rutherford Rd., Vaughan *Open August 4, 2020
  • 650 Division Rd., Windsor

We will be making an announcement regarding the re-opening of eligible dining rooms in Stage 3 regions across Ontario in the coming days. Thank you for your patience and understanding during this time.

JULY 3, 2020

We are pleased to announce the following locations now offer outdoor seating areas for our guests to enjoy:

  • 41 George St. S., Brampton *Open July 10, 2020
  • 150 North Queen St., Etobicoke
  • 102 Lakeshore Rd. W., Mississauga
  • 1 Richmond St. W., Toronto

JUNE 24, 2020

We are happy to announce effective as of June 24, 2020, our outdoor seating areas in the following Stage 2 regions in Ontario will re-open:

  • 300 Rossland Rd. E., Ajax
  • 109 Young St., Alliston *Open June 27, 2020
  • 60 Resolution Dr., Brampton
  • 218 Henry St., Brantford
  • 1003 Maple Ave., Milton
  • 5089 Dixie Rd., Mississauga *Open June 26, 2020
  • 17205 Leslie St., Newmarket *Open June 30, 2020
  • 62 Queen St., Niagara-on-the-Lake *Open June 26, 2020
  • 1123 Lodestar Rd., North York
  • 3270 Monarch Dr., Orillia
  • 37 William Kitchen Rd., Scarborough
  • 5771 Main St., Stouffville
  • 120 Bloor St. E., Toronto
  • 205 Wellington St. W., Toronto
  • 45 Wicksteed Ave., Toronto
  • 3604 Major MacKenzie Dr. W., Vaughan *Open June 27, 2020

Here’s what we’re doing to keep you and your family safe:

  • ✅ Practicing and enforcing safe physical distancing
  • ✅ Plexiglass barrier at cash-out and front door ordering
  • ✅ Tables are only used when 6 feet apart
  • ✅ All staff are required to wear masks / PPE
  • ✅ Cooks and servers are to wear masks and face shields
  • ✅ Hand sanitizer is available throughout the restaurant
  • ✅ Full-time sanitation staff member is doing continuous disinfecting of surfaces
  • ✅ Single use disposable menus and sanitized utensils and condiments
  • ✅ Temperature of staff taken before every shift
  • ✅ Staff with any symptoms of COVID-19 are strictly forbidden to come to work
  • ✅ Customers must have their temperature checked before being seated
  • ✅ Recording customer information for tracking purposes

JUNE 18, 2020

As restrictions soften and businesses and patios in Stage 2 regions across Ontario begin to re-open, we ask for your patience and understanding as we navigate through these unprecedented times together.

Our owner-operators and team members are adjusting and are committed to serving you the same great tasting breakfast and lunch you’ve come to love. Please read this letter from our CEO that highlights Sunset Grill’s ongoing effort to flatten the curve and what we’re doing to keep you and your families safe.

Effective as of June 19, 2020, our outdoor seating areas in the following Stage 2 regions in Ontario will re-open:

  • 2500 Appleby Line, Burlington
  • 1235 Fairview St., Burlington
  • 1299 Barton St. E., Hamilton
  • 75 Centennial Pkwy. N., Hamilton
  • 1700 King Rd., King City *Open June 21, 2020
  • 6941 Derry Rd. W., Milton
  • 13255 Hwy 27, Nobleton
  • 266 Hays Blvd., Oakville
  • 1440 Quinn Dr., Sarnia
  • 285 Geneva St., St. Catharines
  • 300 Fourth Ave., St. Catharines
  • 525 Welland Ave., St. Catharines
  • 1430 Major MacKenzie Dr. W., Vaughan
  • 80 Dundas St. E., Waterdown

JUNE 11, 2020

We’ve been busy working behind the scenes to carefully prepare our dining rooms for re-opening. The health and safety of our team members and guests remains our first priority. While our dining rooms across Ontario remain closed for the time being, our dining rooms in St. Albert, Spruce Grove, Sage Hill (Alberta) and Saint John (New Brunswick) have re-opened at 50 per cent capacity.

In addition, effective as of June 12, 2020 our patio dining areas in the following Stage 2 regions in Ontario will re-open:

  • 367 Cundles Rd. E., Barrie
  • 190 Jozo Weider Blvd., Blue Mountain
  • 594 Hespeler Rd., Cambridge
  • 1472 Innisfil Beach Rd., Innisfil
  • 235 Ira Needles Blvd., Kitchener
  • 10 Manitou Dr., Kitchener
  • 515 Riddell Rd., Orangeville
  • 100 Marché Way, Ottawa
  • 584 Weber St. N., Waterloo

We’re taking extra care to ensure you have a safe and enjoyable dining experience with us while following the strict advice of regional public health authorities.

What we’re doing to keep you and your family safe:

  • ✅ Practicing safe physical distancing
  • ✅ Plexiglass barrier at cash-out
  • ✅ Tables are positioned 2 metres apart
  • ✅ All staff are required to wear masks / PPE
  • ✅ Hand sanitizer available
  • ✅ Extra sanitizing of all high touch points
  • ✅ Temperature of staff is taken before every shift

We’re also encouraging our guests to do their part to limit the spread of COVID-19 and practice safe physical distancing of at least 6 feet while standing in line, come prepared with hand sanitizer, follow handwashing best practices and please, stay home if you:

  • ❌ Are feeling sick or ill
  • ❌ Have a fever or cough
  • ❌ Have travelled in the past 14 days

FRONT DOOR ORDERING

Effective immediately at participating Sunset Grill locations across Ontario, we have implemented new procedures for front door ordering in an ongoing effort to protect the health and well-being of our team members and valued guests. This contactless method of ordering allows you to place an order, pay and take away without entering the restaurant.

Participating locations will have a plexiglass barrier fastened to the inside of the front door frame, marked exterior signage in addition to an umbrella and table at the front entrance.

MARCH 28, 2020

As part of our ongoing commitment to ensuring the health and safety of our customers and staff, we have introduced new safety protocols for delivery and call ahead take-out orders and are operating on a reduced menu.

Read our full statement.

MARCH 26, 2020

The health and safety of our guests and team members continues to be our highest priority. We are beginning to re-open most of our restaurants for delivery and call ahead take-out services only.

As part of ongoing health and safety measures, franchise partners have been instructed to:

  • Screen staff before they enter the restaurant (all staff will have their temperature taken before their shift to ensure safety); staff are not permitted to work if they don’t feel well for whatever reason
  • Practice safe social distancing
  • Follow the strictest hygiene protocol

To promote a safer delivery experience, all orders are left at the customer’s door. Call ahead and pick-up takeout services will be available at participating locations with payment being accepted at the door.

Read our full statement in response to COVID-19 and the proactive steps we’ve taken to keep our patrons safe.

MARCH 18, 2020

We have responded to the direction from Public Health to close our dining rooms to do our part to flatten the curve. Today we have made the decision to temporarily shut down our operations while we change over and shift our focus to take-out and delivery services. This is in an effort to do our part to best serve our customers at this unprecedented time. We will reopen next week with delivery service so that we can continue to provide a delicious breakfast or lunch to you and your loved ones in the comfort of your own home.

All of our restaurants are owner operated small business owners. From our families to yours, we thank you for all of your continued support, patience and understanding in these challenging times.

MARCH 16, 2020

As part of our continued safety measures, we have decided to close our dining rooms and move to take-out only. Please call ahead to your store of choice to place your order. Read more here.

Read our full statement in response to COVID-19 and the proactive steps we’ve taken to keep our patrons safe.

MARCH 13, 2020

Sunset Grill is actively monitoring the global situation with COVID-19 and is taking all necessary steps to protect the well-being of our guests and team members. As a result, we have implemented further sanitizing and precautionary procedures in our restaurants. The health and safety of our guests and team members continues to be our highest priority.
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Thank you for your continued loyalty to and support of Sunset Grill over the past 35 years. We appreciate your patience and understanding during this challenging time.